# 🔗 Links (/about/links)





Use these links to reach The Vault's official channels and resources.

<img alt="Banner: A friendly guide at a branching orange signpost with blank rounded signs connecting a vault-shaped hub to small book, chat bubble and globe sculptures." src="__img0" />

* Website: [thevault.finance](https://thevault.finance/)
* Discord: [Join our community](https://discord.gg/thevaultfinance)
* Twitter (X): [Follow us @thevaultfinance](https://x.com/thevaultfinance)
* Brand guide: [Brand kit](https://www.figma.com/design/TAsD9H5f9C59Q0SbF2BnWO/The-Vault-Finance-%7C-Brand-Guide?node-id=50-1890)

## FAQs [#faqs]

### Is a Direct Message or Friend Request from The Vault Support Real? [#is-a-direct-message-or-friend-request-from-the-vault-support-real]

No. Staff don't offer support by direct message or friend request, only in support tickets on [The Vault Discord](https://discord.gg/thevaultfinance). Block the account, report it to Discord as spam, and never share your seed phrase or private key.

### Do I Need to Tag Staff in My Support Ticket? [#do-i-need-to-tag-staff-in-my-support-ticket]

No. Staff see every new ticket and reply when someone is available. The team works in different time zones, so a reply can take a while.