ℹ️ About
🔗 Links
Quick access to essential resources and official channels.
Use these links to reach The Vault's official channels and resources.
- Website: thevault.finance
- Discord: Join our community
- Twitter (X): Follow us @thevaultfinance
- Brand guide: Brand kit
FAQs
Is a direct message or friend request from The Vault Support real?
No. Staff don't offer support by direct message or friend request, only in support tickets on The Vault Discord. Block the account, report it to Discord as spam, and never share your seed phrase or private key.
Do I need to tag staff in my support ticket?
No. Staff see every new ticket and reply when someone is available. The team works in different time zones, so a reply can take a while.